We understand that you want to enjoy your new Lelli-Bot Craft purchases right away and will always aim to despatch orders as soon as we possibly can. Please note that during busier times it is possible that up to a 24-hour delay may occur for despatch of your order. We send all orders by Royal Mail First Class or Yodel Courier Service, dependant upon weight and order value. Our shipping charges are capped at £8.00.
Our delivery charges are based on the weight of your total order. As our website is still in its infancy, should any excess postage charges occur, we will refund any overpayments on the process of your order.
We do not currently ship outside of the UK.
We ask that you inform us at firstname.lastname@example.org within two working days if goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
By placing an order with us, you agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
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